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Knowledge Management Articles


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Case study of a bankrupt not-for-profit: how judgement of responsibility affects employees

Crises in organizations affect everyone in them and can lead to feelings of hopelessness, as well as anger and judgement about the company's leadership. Understanding how employees can learn from crises that are sometimes inevitable can help build stronger organizations in the long run.

Making the irrelevant relevant

While it is generally acknowledged that many of the best innovations arise from the combination of pre-existing, disparate ideas – harnessing this phenomenon is difficult. To enable such breakthrough innovations, organizations need to be willing to look beyond the knowledge that they perceive as immediately relevant.

Applying the concept of ‘cool' for social marketing

Cool, hip, trendy, fashionable – call it what you will, teenage audiences will know it when they see it. How do the rest of us know though, and how can we use this information to improve our marketing? Imagine if we really understood the concept of cool, how useful it would be to the marketing industry.

Knowledge workers driving information management

An organization's knowledge management's efforts starts from the effectiveness of personal information management of the knowledge workers in an organization. The synergetic process of managing personalized information related to facts, procedures, concepts, interpretations, ideas, observations, and judgment, among individual, groups, and inter-groups in an organization is known as Knowledge Management.

The process of managing information effectively

Technology has enabled corporations to collate a multitude of data on its customers, but the process of managing that data is equally crucial. Knowledge management (KM) starts from the effectiveness of personal information management of knowledge workers in an organization. It is the synergetic process of managing personalized information related to facts, procedures, concepts, interpretations, ideas, observations, and judgment, among individual, groups, and inter-groups in an organization.

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