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Operations, Logistics & Quality Articles


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How to integrate product distribution channels for real company gain

A business strategy that combines multiple channels for distribution and product sales – including web, in-store and others – can reduce costs and improve profitability. So how can you integrate channels effectively to allow your company to thrive?

A roadmap for lean journeys

A lean production system is desirable for any company, as it eliminates waste and enables continuous improvements so that they are able to better serve customers. However, despite extensive examination of lean systems, there has been relatively little insight into the actual roll-out of those systems.

Factors influencing adoption of e-commerce amongst SMEs

Small and medium enterprises (SMEs) are considered to be the backbone of every modern economy. Realizing this, governments around the globe are trying to push SMEs towards modernization through funding programmes and other initiatives. The level of education of a company’s CEO also plays a crucial part in the adoption decision and the evolution of e-business processes.

Customer adoption of mobile payment systems in the retail sector

Mobile payment technology has been dubbed as the "uncontested mode for paying for goods" in the not so distant future. However, retailers must be cognisant of the risks involved in Mobile Point-of-Sale (MPOS), since trust and security are key determinants in customer take up of new technologies.

RFID technology: revolutionizing the logistics industry

Radio Frequency Identification or RFID technology enables the identification of unique items using radio waves that communicate between RFID tags and readers. RFID records information about individual items, making it possible to track and locate them in real time, with the direct effect of more efficient and effective operations such as greater forecasting accuracy, reduced labour costs, faster procurement, shortened transportation time, and better quality of customer service.

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