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Management & Leadership Articles


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How to outcompete and win the business intelligence battle

More than ever before, companies are using "business intelligence" approaches and technologies to attempt to give themselves the edge over their competitors. In this study, the investigator looks at the factors that can make these methods successful.

The significant role of emotion in leadership development

Literature on leadership traditionally focuses on large companies. A fresh approach is therefore required for owner-managers of small- to medium-sized enterprises. Research shows that effective leadership is key to the success of small- and medium-sized enterprises in the UK and Europe.

Communication is the key to successful leadership

Gone are the days when leadership was about charisma and personality traits. To be successful, today's leaders should practice "communicative leadership" with their colleagues. Swedish business organizations like Volvo have been practicing communicative leadership since the 1990s. The idea is relatively simple – leaders who are better at communication achieve better results. Good leaders engage with employees, and seek and share feedback.

The Performance Triangle: A model for agile businesses

Agility has become a buzzword in today's business environment, as corporates strive to move faster in sync with the trinity of technology, globalization and complexity. The impact of these factors on the twenty-first century business environment defines the dynamics of success for most organizations. In stable industries, traditional bureaucratic command and control organizational structures and management philosophy could still prove to be successful, but stable conditions are rare and something to be desired in today's world.

The impact of authentic leadership on staff turnover

Due to the nature of hospitality work, which involves constant contact with guests, employees are required to be upbeat, positive, and enthusiastic and are expected to maintain such social and interpersonal skills at all times. Employees must be courteous and responsive in good and bad interactions with guests. Therefore, the emotional labour and extra effort require of hospitality workers is unique and requires an effective leadership approach.

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