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Health Care Management Case Studies

Image: Supporting the Delivery of Leadership programmes within the NHS Supporting the Delivery of Leadership programmes within the NHS

Lancashire Teaching Hospital NHS Foundation Trust Library and Information Service

Over the last 12 months the number of article downloads from our Emerald journal portfolio has grown significantly.

This has been achieved by the production of electronic based alerts that are compiled to support the leadership programmes that are delivered in-house. The alerts are called “Knowledge@lerts” and they provide links to relevant articles journals from the Emerald collection. One of these alerts is produced for each taught session of the programme and sent to the delegates before each session.

Course participants are encouraged to access the Emerald Collection via links in the Knowledge@lerts. This provides up-to-date research and background reading for the programme.

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Evidence-based decision making

Image: Evidence-based decision making case studyBlackpool Teaching Hospitals NHS Foundation Trust

Over an eight-month period, Blackpool Teaching Hospitals NHS Foundation Trust Management Librarians received 65 requests from Senior Managers, in addition to the 200+ requests received through the Clinical Librarian Service.

It was important to have access to evidence-based research to support strategy and changes. Managers gave the Management Librarian full access to their departments and high level meetings in order to maximize the role of the Library Professionals.

Before implementation of any initiative, an Evidence Summary was conducted using Emerald Health Care Management titles as a supporting resource. Measurable impacts of initiatives include: an increase in patient safety, anticipated reduced management costs and savings on bank staff.

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For an in-depth look at how librarians can use evidence-based practice to inform managerial decisions and improve organizational performance, you may also be interested in our information management viewpoint:

Using evidence-based practice to inform decision making